Dear Kate, I wish to express to you, Shane Marchenko and your Company, as well as all others involved in the most extraordinary and efficient manner in which my replacement Stairchair was handled. I was kept up to date by yourself on the various procedures which were taking place, e.g. when arrival had been received at the airport and approximate time it would take to go through security/customs etc. and then approximate dates of installation,
On the day of the installation of the chair Shane and his helper were most unobtrusive, refusing refreshments and other hospitality offered and when they had completed the task had vacuumed the staircase – it was spotless. I hasten to add that the fabric and shade of the chair fits in extremely well with the decor of my unit.
Shane was most attentive and caring instructing an 88 year old in the using of the chair, who I must hasten to add is not very accomplished with the technology of electronics we have today. Your Company shows extreme empathy towards elderly folk who live in my retirement village.
I would personally recommend your Company’s services.
Thank you so very much once again.
